Ticketing and Services
In a NON BSP country, possibility of:
Reservation and issuing ticket of over 200 airlines in more than 80 countries worldwide for
Business trave
School trips
Sports tourism
National Tourism
Privilege tariff negotiation
and management of loyalty
contracts with airlines
Tickets to
sporting
or cultural events
Travel
abroad
of local public
Leisure travel and
vacation packages
Visa
Processing
Car
rental
Chartering
private flight
Aerial Companies
operating directly on Madagascar
Regional Flights
EWA AIR
-
Mayotte-Majunga-Mayotte :
1 vol par semaine -
Mayotte-Nosy Be-Mayotte :
1 vol par semaine
Long Haul Flights
ETHIOPIAN AIRLINES
-
Addis Abeba -Antananarivo-Addis Abeba :
5 vols par semaine
Our skills
- Equipped with research technologies for better prices (search engine)
- Powered by Visa Information Search Technologies
- Agreement to issue tickets on 32 airlines (direct stocks)
- Agreement with HANNAIR for issuing tickets on +350 other airlines
- Experienced, regularly trained and trusted staff
- Financial stability: member of the IBL group
Our deliverables
- Reservation with details on:
- Departure/Arrival times
- Airport terminals
- Rates (according to main request and at least one other suggestion in addition) with details on:
- The conditions for modifications or refunds
- Baggage allowances
- Information on the need for the VISA or not of the country of destination
- Establishment of Reservation certificate
- Issuance or Modification of Airline Tickets: Domestic, Regional and International
- Processing of refunds for canceled or unused tickets according to fare conditions
Our level of service
- Respond to the reservation request within 02 hours
- Booking confirmation within 24 hours
- Response time to complaints within 48 hours
- Solution for complaints delivered within 7 days
- Guaranteed lowest logical rate for all bookings
- Key account advice Regular tracking of travel expenses (quarterly)
- Tailor-made reporting
- 95% data accuracy rate
- Proactive suggestions of cost avoidance potentials
- Regular surveys to monitor customer satisfaction
- Hotline: 24/7
